Welcome to PDFCraft, a platform operated by TropiSoft FZ-LLC (hereinafter “PDFCraft,” “We,” “Us,” or “Our”), providing secure and intuitive PDF management tools across our website https://pdfcraft.net and mobile application, PDF Converter (com.pdf.converter.pdfeditor) (collectively, the “Services”). These Terms of Service (“Terms”) govern your access to and use of the Services. By accessing or using the Services, you (“You,” “User,” or “Your”) acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at https://pdfcraft.net/privacy). If you do not agree, please refrain from using the Services.
These Terms apply to all users, including visitors, registered users, and subscribers, of the PDFCraft website and mobile application.
We may revise these Terms periodically to reflect changes in our Services, legal requirements, or business practices. Updated Terms will be posted on our website with a revised “Last Updated” date. For significant changes (e.g., affecting your rights or obligations), we will notify you via email or through the Services. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of such changes.
By using the Services, you confirm that you are at least 16 years old (or 13 years old if a California resident, per applicable law) and have the legal capacity to enter into these Terms. If you are under the required age, you must obtain parental consent. If you use the Services on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.
The Services provide a suite of tools for PDF management, accessible via modern web browsers and supported mobile devices, including:
We reserve the right to modify, suspend, or discontinue any part of the Services, including adding or removing features or transitioning to a subscription-based model, at our sole discretion, with or without notice.
Uploaded files are processed temporarily and automatically deleted within 2 hours of processing completion, as detailed in our Privacy Policy. We strongly recommend against uploading sensitive personal, financial, medical, or classified data.
A PDFCraft account is not required for basic use of the Services, such as limited PDF conversions or editing. However, some features, including premium tools, require a PDFCraft account. You may create an account using email and password or third-party login services (e.g., Google, Facebook). An account may be created automatically upon purchasing a subscription.
The Services can be used for free with certain limitations (e.g., on the number of conversions or file sizes). Premium features, such as unlimited conversions, larger file size limits, or advanced editing tools, are available through paid subscriptions. Subscription details, including pricing, billing terms, and benefits, will be clearly disclosed prior to purchase.
You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us at support@pdfcraft.net of any unauthorized use. You are liable for all activities conducted through your account. Misuse or suspected fraudulent activity may result in suspension or termination of your account. We are not liable for losses due to your failure to secure your account.
You may cancel your subscription or account at any time through your account settings on the website or Google Play (for in-app subscriptions). Upon cancellation, access to premium features will continue until the end of the current billing period. You may request a refund within 14 days of purchase, subject to applicable consumer protection laws (e.g., EU regulations), provided premium features have not been used. Refund requests must be submitted to support@pdfcraft.net with your order details.
You must be at least 16 years old to use the Services (or 13 years old if a California resident, per CCPA and CalOPPA). By accessing the Services, you confirm that you meet this requirement or have obtained parental consent if under the applicable age.
You agree to use the Services solely for lawful purposes in compliance with the laws of the United Arab Emirates, applicable international regulations (including data protection laws such as GDPR), and these Terms.
You shall not:
You represent and warrant that you have the legal right to upload and process all content and that such content does not violate any laws or third-party rights.
Breaches of these responsibilities may lead to account suspension, termination, or legal action.
All branding, trademarks, software, design, and content of the Services are owned by TropiSoft FZ-LLC or its licensors and are protected by the laws of the United Arab Emirates and international intellectual property laws.
You retain ownership of files you upload. By uploading files, you grant Us a temporary, worldwide, non-exclusive, royalty-free license to process, store, and transmit such files solely to deliver the Services. This license terminates upon deletion of your files (within 2 hours of processing).
Unauthorized reproduction, distribution, or commercial use of the Services’ tools, content, or design is strictly prohibited.
The Services offer free features, with optional paid subscriptions for premium functionality (e.g., unlimited conversions, advanced editing). Subscription plans and pricing will be available on the website or app.
Subscriptions are billed on a recurring basis (e.g., monthly or annually) and will automatically renew unless canceled at least 24 hours prior to the renewal date through your account settings. You authorize Us and our payment providers to charge the applicable fees to your chosen payment method.
We may adjust subscription fees with prior notice. Continued use after a price change constitutes acceptance of the new fees.
If a payment fails, we may suspend your access to premium features until payment is resolved. You are responsible for ensuring your payment method remains valid.
The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted access. We do not guarantee error-free operation or that the Services will meet your specific requirements.
To the fullest extent permitted by law, TropiSoft FZ-LLC, its affiliates, officers, directors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, including:
Our total liability to you for any claim arising from these Terms or the Services shall not exceed the amount paid by you for the Services in the preceding 12 months (if any). For free users, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless TropiSoft FZ-LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from:
The Services integrate with third-party platforms, including:
We are not responsible for the functionality, availability, security, or privacy practices of these third-party services. You are encouraged to review their terms and privacy policies before use (e.g., Google Drive: https://policies.google.com/privacy; Paddle: https://paddle.com/legal/privacy).
Your use of third-party services is subject to their respective terms and conditions.
We may modify, suspend, or discontinue any part of the Services at our sole discretion, including adding new features, removing existing ones, or transitioning to a subscription-only model.
We will notify users of significant changes (e.g., feature removals or pricing updates) via our website or email. Continued use of the Services after such changes constitutes acceptance.
Temporary interruptions may occur due to maintenance or unforeseen circumstances, and we are not liable for any resulting inconvenience.
You may terminate your account or stop using the Services at any time by canceling your subscription (if applicable) through your account settings or uninstalling the app.
We may suspend or terminate your access to the Services, with or without notice, for any reason, including:
Upon termination, your right to use the Services ceases, and any stored files will be deleted within 2 hours, as per our Privacy Policy. Termination does not relieve you of obligations accrued prior to termination, including payment obligations.
We shall not be liable for any delay or failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
In such events, we will endeavor to resume Services as soon as practicable.
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts of Ras Al Khaimah, UAE.
Before initiating legal proceedings, you agree to attempt to resolve disputes informally by contacting support@pdfcraft.net within 30 days. If unresolved, either party may proceed to the courts specified above. EU users may also pursue remedies under GDPR through their local Data Protection Authority.
For questions, concerns, or to exercise your rights under these Terms, please contact:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TropiSoft FZ-LLC regarding the Services, superseding any prior agreements or understandings.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
By accessing or using PDFCraft, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.